FAQs / After-Hours Answering Services, General, Real Estate

What business solutions does AnsweringService.com offer?

At AnsweringService.com, we ensure that your inbound calls are answered promptly and help you present a professional image to the world.  The majority of calls are answered by US-based receptionists, with overflow to our other locations in periods of peak demand or after hours.

Our 24/7 live call answering services provide a smart, affordable and total business communications solution. Options include:

  • A message-taking answering service
  • A more customizable call answering solution that enables the receptionist to answer basic questions about your business and transfer calls when appropriate
  • Our most comprehensive answering service that:
    • Allows you to guide the call flow using conditional scripting
    • Enables the receptionist to handle key tasks to improve your business efficiency, such as:
      • Quoting fees
      • Taking orders
      • Processing payments
      • Inputting data via web forms or your CRM

So whether you require simple message-taking, reception transfer options or have more complex call flows, we’ve got you covered.

Our offerings are also scalable, adapting to your evolving business requirements.

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