Need a low-cost small business answering service? We can help!
AnsweringService.com has a range of call answering solutions for solo operators and other small business owners, including PAYG options starting from just $19/month for those with low call volumes.
A cost-effective way to avoid missed calls, prevent lost opportunities and free up your valuable time.
US receptionists
Live answering by professionals in the US, with bilingual services and overflow support available.
24-hour availability
We can answer your calls at any time of the day or night, including on weekends or holidays.
Personalized greeting
Calls are answered in your business name and you can choose how callers are greeted.
Instant notifications
Messages containing all the details you need are sent promptly by email, SMS or both after each call.
Toll-free numbers
We make bundling your message answering service with a toll-free number a piece of cake.
No lock-in contract
Monthly subscriptions and no cancellation fees mean you can easily scale or cease your service.
How it works.
With instant activation of your service, we can start answering your calls within a few minutes.
1
A customer calls your number.
The call is diverted to us if you’ve chosen to send us all calls or you can’t answer it in-house.
2
We answer the call.
A friendly receptionist uses your preferred greeting and handles the call as required by you.
3
You receive a message.
You receive all the information you need via SMS and/or email immediately after the call.
Maintain focus where it’s needed most.
If you’re still answering every phone call yourself, or expecting members of your small team to divert their attention each time the phone rings, it’s time to get some much-needed help!
Reclaim vital hours.
- Increase productivity by removing the distraction of a ringing phone.
- Create more time for priority tasks that drive your business forward.
- Utilize after-hours live call answering so you can truly clock off.
Avoid missed opportunities.
- Capture more leads, with live answering around the clock.
- Prevent missed calls and frustrating voicemail hangups.
- Schedule callbacks at a time that’s convenient for you.
Easily scale as required.
- Upgrade your plan as your business grows.
- Minimize additional hiring, training and wage costs.
- Easily manage call volume spikes related to promotions or seasonality.
Maintain focus where it’s needed most.
If you’re still answering every phone call yourself, or expecting members of your small team to divert their attention each time the telephone rings, it’s time to get some much-needed help!
Reclaim vital hours.
- Increase productivity by removing the distraction of a ringing phone.
- Create more time for priority tasks that drive your business forward.
- Utilize after-hours live call answering so you can truly clock off.
Avoid missed opportunities.
- Capture more leads, with live answering around the clock.
- Prevent missed calls and frustrating voicemail hangups.
- Schedule callbacks at a time that’s convenient for you.
Easily scale as required.
- Upgrade your plan as your business grows.
- Minimize additional hiring, training and wage costs.
- Easily manage call volume spikes related to promotions or seasonality.
Utilizing the tools you already use.
Utilizing the tools
you already use.
On MyAssistant plans, our call answering virtual assistants can input leads directly via CRMs, handle appointment-setting via online calendars, raise support tickets in customer service software or provide updates via online collaboration tools.
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Get The Lowdown
Schedule a consultation.
Jump on a video call with a member of our team, tell us a little about your business and discover how best we can help you.
Compare our business answering services.
MessageExpress
Messages taken and sent to a single email or mobile number by SMS.
From
$19/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Choose your preferred caller greeting
- 1 contact can receive messages
- 3 details collected per call
- No setup fee
* Plus relevant sales tax. ^ Additional charges apply for add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for add-ons. See Terms & Conditions.
Answer
Warm call transfers and messages sent to multiple staff or departments.
From
$33/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Customizable caller greeting
- Unlimited contacts can receive messages^
- 5 details collected per call
- No setup fee
Additional Answer features:
- Call transfers when appropriate^
- Schedule availability for call transfers
- Company information can be provided
* Plus relevant sales tax. ^ Additional charges apply for some add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for some add-ons. See Terms & Conditions.
MyAssistant
Complex call flows, order taking and CRM or web-based form input.
From
$49/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Customizable caller greeting
- Unlimited contacts can receive messages^
- Up to 11 details collected per call
- Setup fee based on service complexity
Additional MyAssistant features:
- Call transfers when appropriate^
- Schedule availability for call transfers
- Company information can be provided
- Customer FAQs answered on your behalf
- Conditional scripting to guide call flows
- Order processing
- Payment processing
- Appointment setting
- Leads entered into CRMs or forms
- Other tasks interacting with your tools
* Plus relevant sales tax. ^ Additional charges apply for some add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for some add-ons. See Terms & Conditions.
Articles of interest.
Start your free trial today.
Instant account activation, simple setup & no credit card needed.
Put AnsweringService.com to the test! Totally free. For a whole week.
Sign up now for your 7-day free trial of our small business answering services, based on our Answer service inclusions, without even paying a penny! No strings attached. And no need to provide your credit card details.
Experience for yourself the difference that having our team of virtual receptionists answer your phone calls can make for your small business.
Frequently Asked Questions.
"AnsweringService.com has been invaluable in freeing up internal resources so we can focus on helping our clients save time."
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