AnsweringService.com has been invaluable in freeing up internal resources so we can focus on helping our clients save time.
Exceptional phone answering service … it has not only saved us valuable time but also consistently leaves a positive impression on our clients.
We’ve had a great experience with AnsweringService.com, they have always been accommodating and reliable.
Frequently Asked Questions.
Is 24-hour live call answering possible?
Yes, you can have calls answered by AnsweringService.com at any time of day or night. We have virtual receptionists available around the clock and you simply need to advise us that you want after-hours answering turned on.
Can we still answer calls in-house, but use AnsweringService.com as a back-up?
Absolutely! A call overflow service can easily be provided and controlled via your call forwarding settings. Simply set your advertised business number to divert to your AnsweringService.com receptionist number only when the phone rings for a specified duration or if your line is engaged.
Are there any costs whatsoever with your answering service free trial?
Zilch. At least in terms of monetary cost! You aren’t required to provide credit card details and there’s no strings attached. There is of course a cost in terms of time, but it’s very minimal as our answering service free trial includes instant activation and involves a very simple set-up via our online client portal.
How do I determine which answering service plan size is right for me?
Signing up for our 7-day free trial will likely help you understand what your call volumes will likely be each month, as you can track every call answered and all messages received within our online portal. Should you misjudge your call volumes initially, rest assured you can easily upgrade or downgrade your monthly subscription at any time without incurring additional costs.
Do I need to commit for a minimum number of months or pay cancellation fees?
You’re going to love this answer. No! At AnsweringService.com your subscription simply continues month-to-month until you cancel and you only need to provide 30 days’ notice. There’s no lock-in contracts. And no cancellation fees.
What are common reasons to consider a call diversion service?
A call diversion service can provide a simple, fast and economical way for a business to appear larger or to expand its presence interstate or nationally. An entrepreneur who runs several businesses, each with their own advertised number, can also use a call diversion service to have calls for all businesses answered on a single number (whether a cell phone or a number at physical business premises).
What’s the benefit of a voicemail-to-email service?
Voicemail is an electronic audio recording of a message left by a caller, commonly used on cell phones. Our Voicemail-to-Email service enables voicemail messages to be sent to you by email. This way no voicemail is ever unintentionally missed and you can save messages for as long as you need.
Find out more.
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