A five-star answering service for restaurants, hotels and resorts.

The simplest and most cost-effective way to ensure phone calls are promptly answered, even during peak periods, while allowing your staff to focus on delivering incredible in-person service.

Courteous, polite and helpful virtual receptionists seamlessly supporting your hospitality business.

24-hour availability

Send us only the calls you don’t pick up in-house or have us handle all calls during the day, after-hours or 24/7.

US receptionists

Live answering by professionals in the US, with bilingual services and overflow support available.

Personalized greetings

Calls are answered in your business name and you can choose how callers are greeted.

Helpful interactions

Have us answer common queries, such as location details, opening hours, pricing and check-in/check-out times.

Reservation bookings

We can use your online calendar or table booking systems to secure reservations and process payments.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

How it works.

With instant activation of your service, we can start answering your calls within a few minutes.

1
A customer calls your number.

The call is diverted to us if you’ve chosen to send us all calls or you can’t answer it in-house.

2
We answer the call.

A friendly receptionist uses your preferred greeting and handles the call as required by you.

3
You receive a message.

You receive all the information you need via SMS and/or email immediately after the call.

Extend gracious hospitality with every interaction.

Warmth, sincerity and attention to detail are essential ingredients within the hospitality industry. Yet they can be lacking when it’s frantic, staff are flustered or exhausted, and the phone rings. When it’s busy, calls can be easily missed or the customer experience can be far less than desirable. The outcome: reservations gone begging or, even worse, reputation-killing negative reviews.

Whether you’re running a restaurant, coffee shop, bar, hotel, resort, B&B or any other hospitality business, outsourcing call answering (entirely or as overflow backup for your team) can be a game-changer. It enables staff to focus on customer service in-person while ensuring a friendly voice welcomes callers.

Try our virtual reception services free for 7 days, with instant activation and a simple setup. Have us start answering your calls within a matter of minutes!

  • Ability to try free for 7 days.
  • No minimum contract period.
  • No cancellation fees.
  • We answer in 3 rings, on average.
  • Professionally-trained receptionists.
  • Callers often compliment receptionists.
  • Pay-per-call options.
  • Pay-as-you-go options.
  • Solutions from just $20/month.
  • Zero cost for calls under 5 seconds.
  • No charge for telemarketing calls.
  • Ability to block unwanted numbers.

  • Ability to try free for 7 days.
  • No minimum contract period.
  • No cancellation fees.
  • We answer in 3 rings, on average.
  • Professionally-trained receptionists.
  • Callers often compliment receptionists.
  • Pay-per-call options.
  • Pay-as-you-go options.
  • Solutions from just $19/month.
  • Zero cost for calls under 5 seconds.
  • No charge for telemarketing calls.
  • Ability to block unwanted numbers.

We can also streamline your processes.

Have our receptionists handle table bookings via ResDiary or online calendars, input function leads directly via CRMs and more. We can utilize the tools you use on any MyAssistant plan.

Start your free trial.

Instant account activation, simple setup & no credit card needed.

Put AnsweringService.com to the test! Totally free. For a whole week.

Sign up now for your 7-day free trial of our business answering services, based on our Answer service inclusions, without even paying a penny! No strings attached. And no need to provide your credit card details.

Experience for yourself the difference that having our team of virtual receptionists answer your phone calls can make for your business.

Frequently Asked Questions.

You betcha!  Whether you’re sending all calls to us or only the calls you can’t answer in-house, one of the huge benefits of using AnsweringService.com is that we have a whole team of virtual receptionists, so we can handle multiple calls to your business number at the same time.  That means calls you’d usually miss simply due to your line being tied up,  which you may not even realize has been occurring, will be answered.

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Absolutely!  A call overflow service can easily be provided and controlled via your call forwarding settings.  Simply set your advertised business number to divert to your AnsweringService.com receptionist number only when the phone rings for a specified duration or if your line is engaged.

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You absolutely can!  If you have a short-term need for help answering inbound calls – whether for a day, a week or a month – we can provide the solution.  Because we offer monthly subscriptions with no lock-in contracts and no cancellation fees, if you need a temporary answering service due to staff absences, an office closure, increased call volumes or any other reason, you can simply sign up for one month.

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Absolutely!  Every internal contact you add to your account (whether a staff member or a department) can control their own settings for call transfer availability via our online portal.

You’re going to love this answer.  No! At AnsweringService.com your subscription simply continues month-to-month until you cancel and you only need to provide 30 days’ notice.  There’s no lock-in contracts. And no cancellation fees.

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They can!  You can choose to have messages sent to numerous email addresses and cell phone numbers if you so wish.  On applicable plans, call transfer attempts can also be made to multiple people in a specified order.  Best of all, you always retain control and can edit these settings via your online portal.

What AnsweringService.com clients say.

What our clients say.

At every level … this is one of the best companies and teams I have had the pleasure of working with in 20 years of business.
George Burchill, Industrial Nanotech Inc.
We’ve had a great experience with AnsweringService.com, they have always been accommodating and reliable.
Nora Evans, Dallas Moving Expert
AnsweringService.com has been invaluable in freeing up internal resources so we can focus on helping our clients save time.
Derek Donovan, Dictation Direct

Find out more.

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Special offer!   10 calls answered for just $20/month.       FIND OUT MORE

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