A five-star answering service for restaurants, hotels and resorts.
The simplest and most cost-effective way to ensure phone calls are promptly answered, even during peak periods, while allowing your staff to focus on delivering incredible in-person service.
Courteous, polite and helpful virtual receptionists seamlessly supporting your hospitality business.
24-hour availability
Send us only the calls you don’t pick up in-house or have us handle all calls during the day, after-hours or 24/7.
US receptionists
Live answering by professionals in the US, with bilingual services and overflow support available.
Personalized greetings
Calls are answered in your business name and you can choose how callers are greeted.
Helpful interactions
Have us answer common queries, such as location details, opening hours, pricing and check-in/check-out times.
Reservation bookings
We can use your online calendar or table booking systems to secure reservations and process payments.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
How it works.
With instant activation of your service, we can start answering your calls within a few minutes.
1
A customer calls your number.
The call is diverted to us if you’ve chosen to send us all calls or you can’t answer it in-house.
2
We answer the call.
A friendly receptionist uses your preferred greeting and handles the call as required by you.
3
You receive a message.
You receive all the information you need via SMS and/or email immediately after the call.
Extend gracious hospitality with every interaction.
Warmth, sincerity and attention to detail are essential ingredients within the hospitality industry. Yet they can be lacking when it’s frantic, staff are flustered or exhausted, and the phone rings. When it’s busy, calls can be easily missed or the customer experience can be far less than desirable. The outcome: reservations gone begging or, even worse, reputation-killing negative reviews.
Whether you’re running a restaurant, coffee shop, bar, hotel, resort, B&B or any other hospitality business, outsourcing call answering (entirely or as overflow backup for your team) can be a game-changer. It enables staff to focus on customer service in-person while ensuring a friendly voice welcomes callers.
Try our virtual reception services free for 7 days, with instant activation and a simple setup. Have us start answering your calls within a matter of minutes!
We answer calls in less than
10 seconds on average.
Never miss a call again.
We answer calls in less than 10 seconds on average.
Never miss a call again.
Why choose AnsweringService.com?
Total flexibility.
- Ability to try free for 7 days.
- No minimum contract period.
- No cancellation fees.
Happy callers.
- We answer in 3 rings, on average.
- Professionally-trained receptionists.
- Callers often compliment receptionists.
Budget-friendly.
- Pay-per-call options.
- Pay-as-you-go options.
- Solutions from just $19/month.
Spam protection.
- Zero cost for calls under 5 seconds.
- No charge for telemarketing calls.
- Ability to block unwanted numbers.
Why choose AnsweringService.com?
Total flexibility.
- Ability to try free for 7 days.
- No minimum contract period.
- No cancellation fees.
Happy callers.
- We answer in 3 rings, on average.
- Professionally-trained receptionists.
- Callers often compliment receptionists.
Budget-friendly.
- Pay-per-call options.
- Pay-as-you-go options.
- Solutions from just $19/month.
Spam protection.
- Zero cost for calls under 5 seconds.
- No charge for telemarketing calls.
- Ability to block unwanted numbers.
Happy guests are essential to success.
Enhance positive impressions.
- Enable staff to be fully attentive to the customers in front of them.
- Avoid your team scrambling to answer calls, when busy or stressed.
- Ensure calls are answered even when your venue or front desk is closed.
Customize your coverage.
- Have us answer the simple queries that callers often ask.
- Enable call patching to management for priortitized complaint handling.
- Allow reservations to be made, changed or cancelled within your system.
Flexible and easily scalable.
- Utilize our services 365 days a year or sporadically to cover staff shortages.
- Divert calls to us 24/7, only if your team doesn’t answer or just after hours.
- Scale your plan based on seasonality or events impacting call volumes.
Happy guests are essential to success.
Enhance positive impressions.
- Enable staff to be fully attentive to the customers in front of them.
- Avoid your team scrambling to answer calls, when busy or stressed.
- Ensure calls are answered even when your venue or front desk is closed.
Customize your coverage.
- Have us answer the simple queries that callers often ask.
- Enable call patching to management for priortitized complaint handling.
- Allow reservations to be made, changed or cancelled within your system.
Flexible and easily scalable.
- Utilize our services 365 days a year or sporadically to cover staff shortages.
- Divert calls to us 24/7, only if your team doesn’t answer or just after hours.
- Scale your plan based on seasonality or events impacting call volumes.
We can also streamline your processes.
Have our receptionists handle table bookings via ResDiary or online calendars, input function leads directly via CRMs and more. We can utilize the tools you use on any MyAssistant plan.
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Start your free trial.
Instant account activation, simple setup & no credit card needed.
Put AnsweringService.com to the test! Totally free. For a whole week.
Sign up now for your 7-day free trial of our business answering services, based on our Answer service inclusions, without even paying a penny! No strings attached. And no need to provide your credit card details.
Experience for yourself the difference that having our team of virtual receptionists answer your phone calls can make for your business.
Frequently Asked Questions.
What AnsweringService.com clients say.
What our clients say.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.