Why AnsweringService.com is the solution.
Why choose AnsweringService.com?
24-hour answering
Need calls answered after-hours? No problem! We have virtual receptionists available 24/7.
US receptionists
Live answering by professionals in the US, with bilingual services and overflow support available.
Customizable greeting
No matter how you want to say hello, we’ll greet your customers or other callers accordingly.
Instant notifications
Messages containing all the details you need are sent promptly by email, SMS or both after each call.
Toll-free numbers
You can choose a toll-free number as an add-on to your answering service or port-in an existing one.
No lock-in contract
Monthly subscriptions and no cancellation fees mean you can easily scale or cease your service.
Searching for more time? By having us answer your calls, we can save you 10+ hours a month – so you can focus on growing your business.
Searching for time?
By having us answer your calls, we can save you 10+ hours a month – so you can focus on growing your business.
Compare our business answering services.
MessageExpress
Messages taken and sent to a single email or mobile number by SMS.
From
$19/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Choose your preferred caller greeting
- 1 contact can receive messages
- 3 details collected per call
- No setup fee
* Plus relevant sales tax. ^ Additional charges apply for add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for add-ons. See Terms & Conditions.
Answer
Warm call transfers and messages sent to multiple staff or departments.
From
$33/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Customizable caller greeting
- Unlimited contacts can receive messages^
- 5 details collected per call
- No setup fee
Additional Answer features:
- Call transfers when appropriate^
- Schedule availability for call transfers
- Company information can be provided
* Plus relevant sales tax. ^ Additional charges apply for some add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for some add-ons. See Terms & Conditions.
MyAssistant
Complex call flows, order taking and CRM or web-based form input.
From
$49/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Customizable caller greeting
- Unlimited contacts can receive messages^
- Up to 11 details collected per call
- Setup fee based on service complexity
Additional MyAssistant features:
- Call transfers when appropriate^
- Schedule availability for call transfers
- Company information can be provided
- Customer FAQs answered on your behalf
- Conditional scripting to guide call flows
- Order processing
- Payment processing
- Appointment setting
- Leads entered into CRMs or forms
- Other tasks interacting with your tools
* Plus relevant sales tax. ^ Additional charges apply for some add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for some add-ons. See Terms & Conditions.
How it works.
With instant activation of your service, we can start answering your calls within a few minutes.
1
A customer calls your number.
The call is diverted to us if you’ve chosen to send us all calls or you can’t answer it in-house.
2
We answer the call.
A friendly receptionist uses your preferred greeting and handles the call as required by you.
3
You receive a message.
You receive all the information you need via SMS and/or email immediately after the call.
Frequently Asked Questions.
"AnsweringService.com has been invaluable in freeing up internal resources so we can focus on helping our clients save time."
Find out more.
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