A reliable call answering message-taking service.

Capture more leads and avoid lost opportunities by ensuring callers always speak to a human. Then receive prompt notifications via email, SMS or both so you can respond at your convenience.

Capture more leads and avoid lost opportunities by ensuring callers always speak to a human. Then receive prompt notifications via email, SMS or both.

We’ll help you avoid costly missed calls.

24-hour answering

We can answer your calls at any time of the day or night, including on weekends or holidays.

US receptionists

Live answering by professionals in the US, with bilingual services and overflow support available.

Personalized greeting

Calls are answered in your business name and you can choose how callers are greeted.

Instant notifications

The caller’s name, contact phone and why they called are sent by email and/or SMS, pronto.

Toll-free numbers

We make bundling your message answering service with a toll-free number a piece of cake.

No lock-in contract

Monthly subscriptions and no lock-in contracts mean you can easily scale or cancel at any time.

There’s no need to worry anymore about phone calls being promptly answered. Avoid the distraction of a ringing phone, keep your focus where it’s needed and let us handle your calls for you.

MessageExpress plans.

MessageExpress is our pay-per-call message-taking answering service for an individual or team.

MessageExpress

$19*

per month


Pay as you go
(no included calls)

$1.79/call*

No set-up fee

Perfect for businesses with very low call volume

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MessageExpress 25

$49*

per month


Monthly subscription
includes 25 calls

Excess calls $1.79/call*

No set-up fee

Ideal for mobile professionals and sole traders

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MessageExpress 100

$150*

per month


Monthly subscription
includes 100 calls

Excess calls $1.75/call*

No set-up fee

Suitable for medium size businesses

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MessageExpress 200

$285*

per month


Monthly subscription
includes 200 calls

Excess calls $1.65/call*

No set-up fee

Suitable for medium to large businesses

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MessageExpress 300

$410*

per month


Monthly subscription
includes 300 calls

Excess calls $1.65/call*

No set-up fee

Suitable for large businesses with higher call volumes

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MessageExpress 400

$540*

per month


Monthly subscription
includes 400 calls

Excess calls $1.65/call*

No set-up fee

Incredible value investment for companies with high call volumes

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MessageExpress 500

$670*

per month


Monthly subscription
includes 500 calls

Excess calls $1.60/call*

No set-up fee

Ultimate value for companies with high call volumes

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Higher volume plans

Corporate packages


If you need a message-taking answering service that caters for more than 500 calls per month, then you’ll want to ask about our high-volume discounts

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* Plus relevant sales tax. Refer to Terms & Conditions.

How it sounds.

0:00 / 0:00

Sample call answered on a MessageExpress plan.

How it works.

With instant activation of your service, we can start answering your calls within a few minutes.

1
A customer calls your number.

The call is diverted to us if you’ve chosen to send us all calls or you can’t answer it in-house.

2
We answer the call.

A friendly receptionist uses your preferred greeting and handles the call as required by you.

3
You receive a message.

You receive all the information you need via SMS and/or email immediately after the call.

Start your free trial today.

Instant account activation, simple setup & no credit card needed.

Put AnsweringService.com to the test! Totally free. For a whole week.

Sign up now for your 7-day free trial of our business answering services, based on our Answer service inclusions, without even paying a penny! No strings attached. And no need to provide your credit card details.

Experience for yourself the difference that having our team of virtual receptionists answer your phone calls can make for your business.

Frequently Asked Questions.

You betcha!  Whether you’re sending all calls to us or only the calls you can’t answer in-house, one of the huge benefits of using AnsweringService.com is that we have a whole team of virtual receptionists, so we can handle multiple calls to your business number at the same time.  That means calls you’d usually miss simply due to your line being tied up,  which you may not even realize has been occurring, will be answered.

Read more.

Zero.  In fact, neither MessageExpress nor our Answer services have any set-up fees.

MessageExpress is a message-taking answering service, with no option for interaction with your caller beyond greeting them and asking if they can take a message.  The Answer service tends to provide a more seamless experience for callers, who are typically totally unaware the receptionist isn’t part of your in-house team or isn’t located within your business premises.

 

Read more.
"AnsweringService.com has been invaluable in freeing up internal resources so we can focus on helping our clients save time."
Derek Donovan, Dictation Direct
messageexpress

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