Our friendly, professional virtual receptionists can answer your business calls so you never miss a lead or a customer again.

Our friendly, professional virtual receptionists can answer your business calls so you never miss a lead or a customer again.

Save valuable time, increase customer satisfaction and scale your business with our professional answering services.

Stay open for business.

Our 24/7 live call answering means your calls can be answered around the clock, even on weekends and holidays.

Capture more leads.

With every call answered, your potential customers will be greeted with a friendly voice, day or night.

Free up your schedule.

Let us handle your calls so you can work on driving your business forward without getting bogged down.

Save valuable time, increase customer satisfaction and scale your business with our professional answering services.

Stay open for business.

Our 24/7 live call answering means your calls can be answered around the clock, even on weekends and holidays.

Capture more leads.

With every call answered, your potential customers will be greeted with a friendly voice, day or night.

Free up your schedule.

Let us handle your calls so you can work on driving your business forward without getting bogged down.

You divert

Your customer’s call is diverted to us.

We answer

We answer the call with your greeting of choice.

We connect

We handle the call as your business requires.

We message

You receive all the details via email, SMS or both.

Hear how we sound.

0:00 / 0:00

Sample call answered by Jessica.

24/7 live call answering services.

Simple message-taking.

The most affordable way to ensure callers always speak to a real person. Capture more leads & receive all details by email, SMS or both. Pronto!

Full virtual reception.

Have multiple staff members or departments that may need to receive call transfers or messages? We have a customizable & cost-effective solution!

Bespoke assistance.

Need phone answering virtual assistants who can handle more complex tasks such as taking payments & CRM data entry? Done!

Our business solutions also extend beyond having virtual receptionists answer your calls.
This includes toll-free numbers, custom IVR, call diversion and voicemail-to-email services.

  • Ability to try free for 7 days.
  • No minimum contract period.
  • No cancellation fees.
  • We answer in 3 rings, on average.
  • Professionally-trained receptionists.
  • Callers often compliment receptionists.
  • Pay-per-call options.
  • Pay-as-you-go options.
  • Solutions from just $19/month.
  • Zero cost for calls under 5 seconds.
  • No charge for telemarketing calls.
  • Ability to block unwanted numbers.

  • Ability to try free for 7 days.
  • No minimum contract period.
  • No cancellation fees.
  • We answer in 3 rings, on average.
  • Professionally-trained receptionists.
  • Callers often compliment receptionists.
  • Pay-per-call options.
  • Pay-as-you-go options.
  • Solutions from just $19/month.
  • Zero cost for calls under 5 seconds.
  • No charge for telemarketing calls.
  • Ability to block unwanted numbers.

Industry-specific call handling solutions.

AnsweringService.com for law firms and solo attorneys

Gain a competitive edge by capturing more leads and improving client experience, with unparalleled telephone support from their first call until their case is finalized. Even in the dead of the night or when you’re in the middle of a courtroom battle.

Whether you’re the managing partner of a law firm or a solo attorney, having our highly-trained virtual receptionists answer your calls ensures there’s always a friendly, professional and empathetic voice to greet clients.

We can screen calls, qualify leads and tailor our service to your requirements.

AnsweringService.com for law firms and solo attorneys

Gain a competitive edge by capturing more leads and improving client experience, with unparalleled telephone support from their first call until their case is finalized. Even in the dead of the night or when you’re in the middle of a courtroom battle.

We can screen calls, qualify leads and tailor our service to your requirements.

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AnsweringService.com for real estate brokers and agents

Missed calls are missed opportunities. That’s why 24-hour inbound call handling can help you book more appraisals, list more properties and improve client experience by preventing frustration that comes from going to voicemail.

Our virtual reception solutions enable clients to always connect with a real person, keeping you open to opportunities around the clock while enabling agents to have better work/life balance by minimizing disruptions at inconvenient times.

We can screen calls, qualify leads and set appointments in your online calendar.

AnsweringService.com for real estate brokers and agents

Missed calls are missed opportunities. That’s why 24-hour inbound call handling can help you book more appraisals, list more properties and improve client experience by preventing frustration that comes from going to voicemail.

We can screen calls, qualify leads and set appointments in your online calendar.

Learn More
AnsweringService.com for property management companies

Connect with more landlords, ensure tenants’ calls about rental property emergencies are answered – regardless of time or day – and prevent unnecessary interruptions so your team can be at their most productive.

Our time-saving 24/7 inbound call handling solutions are designed to help you grow your rent roll by preventing missed calls, with different call treatments applied for prospective clients, existing clients and tenants.

This includes assessing urgent maintenance requests as per your requirements.

AnsweringService.com for property management companies

Connect with more landlords, ensure tenants’ calls about rental property emergencies are answered – regardless of time or day – and prevent unnecessary interruptions so your team can be at their most productive.

Have us apply different call treatments for prospective clients, existing clients and tenants, including assessing urgent maintenance requests as per your requirements.

Learn More
AnsweringService.com for IT companies including MSPs

Within the IT sector, it’s vital for calls to be answered around the clock regardless of whether you’re a managed service provider (MSP) or break-fix service provider.

Our virtual receptionists can prevent missed calls 24/7 and provide helpdesk support, enabling you to capture more leads, improve overall response times and have key technical staff maintain focus on urgent or complex issues.

Depending on your requirements, we can raise Level 2 or Level 3 support tickets directly in your CRM or route calls to technicians as necessary.

AnsweringService.com for IT companies including MSPs

Within the IT sector, it’s vital for calls to be answered around the clock regardless of whether you’re a managed service provider (MSP) or break-fix service provider.

Our virtual receptionists can prevent missed calls 24/7 and provide helpdesk support, enabling you to capture more leads, improve overall response times and have key technical staff maintain focus on urgent or complex issues.

Learn More
AnsweringService.com for restaurants, hotels and resorts

Ensure phone calls are promptly answered, even during peak periods, while also enabling your staff to focus on delivering incredible in-person service.

Whether you’re running a restaurant, coffee shop, bar, hotel, resort, B&B or any other hospitality business, having our courteous, polite and helpful virtual receptionists answer your calls means there’s always a friendly voice to welcome callers.

We can answer all calls 24/7 or only the calls your team can’t, answer queries and use your online calendar or table booking system to make reservations.

AnsweringService.com for restaurants, hotels and resorts

Ensure phone calls are promptly answered, even during peak periods, while also enabling your staff to focus on delivering incredible in-person service.

We can answer all calls 24/7 or only the calls your team can’t, answer queries and use your online calendar or table booking system to make reservations.

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AnsweringService.com for car dealerships and repair shops

Ensure prompt call answering around the clock, even during your busiest times – such as morning drop-off for service appointments – so your staff can be attentive to the customers in front of them without you missing opportunities.

It’s an ideal solution for automotive businesses of any size, from large dealerships and mobile mechanics to mom-and-pop repair shops.

Have us submit car sales leads via your CRM, handle new customer intake, schedule appointments related to routine servicing or repairs, and much more.

AnsweringService.com for car dealerships and repair shops

Ensure prompt call answering around the clock, even during your busiest times – such as morning drop-off for service appointments – so your staff can be attentive to the customers in front of them without you missing opportunities.

Have us submit car sales leads via your CRM, handle new customer intake, schedule appointments related to routine servicing or repairs, and much more.

Learn More
AnsweringService.com for HVAC companies

HVAC system failures don’t only occur during business hours. And even during the day, when you’re on the tools, you can’t always pick up the phone.

So how do you avoid voicemail hangups and missed opportunities? Gain a competitive advantage and ensure callers can always speak with a real person.

Have us answer your calls 24/7, qualify leads, schedule jobs and assist with emergency dispatch, such as flagging urgent inquiries during business hours and routing calls to after-hours on-call technicians once call-out fees are quoted.

AnsweringService.com for HVAC companies

HVAC system failures don’t only occur during business hours. And even during the day, when you’re on the tools, you can’t always pick up the phone.

Gain a competitive advantage and ensure callers can always speak with a real person. Have us answer your calls 24/7, qualify leads, schedule jobs and assist with emergency dispatch.

Learn More
AnsweringService.com for deathcare businesses

It’s important for bereavement-related phone calls to be promptly answered and handled with care. Even if you’re at a funeral service, talking to members of another grieving family or it’s after hours.

That’s where our empathetic and professional virtual receptionists come in, 24/7, handling calls made to your funeral home, mortuary, crematory or related deathcare business with sensitivity and attention to detail.

We can even assist with first-call dispatch or set funeral arrangement meetings.

AnsweringService.com for funeral homes

It’s important for bereavement-related phone calls to be promptly answered and handled with care. Even if you’re at a funeral service, talking to members of another grieving family or it’s after hours.

That’s where our empathetic and professional virtual receptionists come in. We can even assist with first-call dispatch or set funeral arrangement meetings.

Learn More

What business owners say about us.

What business owners say.

At every level … this is one of the best companies and teams I have had the pleasure of working with in 20 years of business.
George Burchill, Industrial Nanotech Inc.
Exceptional phone answering service … it has not only saved us valuable time but also consistently leaves a positive impression on our clients.
Robert Knoerk, Binary Minds
AnsweringService.com has been invaluable in freeing up internal resources so we can focus on helping our clients save time.
Derek Donovan, Dictation Direct

Answering services FAQs.

At AnsweringService.com, we ensure that your inbound calls are answered promptly and help you present a professional image to the world.  The majority of calls are answered by US-based receptionists, with overflow to our other locations in periods of peak demand or after hours. Our 24/7 live call answering services provide a smart, affordable and total business communications solution.

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AnsweringService.com clients are predominantly small businesses, but we also provide virtual reception services for SMEs and corporations. This includes professional service providers such as accountants and attorneys, home service providers such as plumbers and roofers, cleaning companies, HVAC contractors, property management companies, realtors, IT firms and more.

Virtual receptionists ensure that your customers, or prospective customers, always connect with a real person when they call – instead of being directed to voicemail and hanging up, regardless of the time of day or night.  At a fraction of the cost of an in-house receptionist, a 24/7 call answering service like AnsweringService.com can prevent missed calls, increase customer satisfaction, assist in capturing more leads and help prevent lost business opportunities.

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Average Speed of Answer (ASA) is a key metric for any answering service and we proudly answer within 3 rings on average (less than 10 seconds), which is considerably faster than a typical call center.  This is achieved by using enterprise-grade software that enables seamless global call routing when required, such as during unforeseen peaks in call volumes. Calls are always answered by AnsweringService.com’s team of US-based receptionists whenever possible during standard office hours, with overflow to highly-trained receptionists in the United Kingdom, Australia and Jamaica occurring after hours or when a call simply can’t be routed to any of our local receptionists within an acceptable timeframe because they’re already all handling calls.

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Yes, you can have calls answered by AnsweringService.com at any time of day or night.  We have virtual receptionists available around the clock and you simply need to advise us that you want after-hours answering turned on.

Sí!  We have bilingual receptionists who speak both English and Spanish, plus a team of Spanish-speaking receptionists who can handle calls to dedicated Spanish-speak phone lines, so we can absolutely answer inbound calls for your business if you have customers who are native Spanish speakers.  Our bilingual service is included with every account at no extra cost.

You betcha!  Whether you’re sending all calls to us or only the calls you can’t answer in-house, one of the huge benefits of using AnsweringService.com is that we have a whole team of virtual receptionists, so we can handle multiple calls to your business number at the same time.  That means calls you’d usually miss simply due to your line being tied up,  which you may not even realize has been occurring, will be answered.

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Absolutely!  A call overflow service can easily be provided and controlled via your call forwarding settings.  Simply set your advertised business number to divert to your AnsweringService.com receptionist number only when the phone rings for a specified duration or if your line is engaged.

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You absolutely can!  If you have a short-term need for help answering inbound calls – whether for a day, a week or a month – we can provide the solution.  Because we offer monthly subscriptions with no lock-in contracts and no cancellation fees, if you need a temporary answering service due to staff absences, an office closure, increased call volumes or any other reason, you can simply sign up for one month.

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Find out more.

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