FAQs / Virtual Reception Free Trial

What does the Answer solution include?

Our Answer service (which our 7-day free trial is based around) enables our professional receptionists to answer your phone using your preferred greeting and handle the call just like your own in-house receptionist would, but for a fraction of the cost! This includes:

  • Providing basic information about your business to callers (as per the details you enter via your online client portal)
  • Screening and transferring calls as appropriate (depending on availability settings)
  • Sending messages via email, SMS or both to one or more specified staff members or departments (as per your preferences)
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