Imagine your calls answered by a real person who’s prompt, polished and prepared – regardless of the time of day or whether you’re busy.
A virtual receptionist is a real person who answers inbound calls on behalf of your business, from a remote location. They provide a professional, friendly voice to answer calls using your preferred greeting – providing a human touchpoint – with the ability to take messages, transfer calls as required and schedule appointments. All without the need to hire in-house staff.
At AnsweringService.com, our team of virtual receptionists are also able to handle calls beyond the standard 9 to 5 workday. We can also answer concurrent calls to your line.
Benefits of using a virtual receptionist.
Whether you’re a solo entrepreneur or a growing company, a virtual receptionist can help you stay connected with customers and project the right image.
First impressions count: A warm human voice instantly builds trust. Calls answered courteously reflects positively on your brand.
Connect with more customers: Our team answers in under 10 seconds on average and calls are answered even if you (or your team) are too busy to answer or it’s after hours – which all helps to prevent the phone ringing out, voicemail hang-ups and missed leads.
Save on overhead: Get receptionist-level service without salary, benefits, or physical space.
Scale seamlessly: As your business grows, your virtual reception service can grow with you – whether that means adding on after-hours coverage, needing bilingual support or needing a virtual switchboard for multiple departments.
Preventing missed calls with a 24/7 virtual reception.
Your website doesn’t sleep – and neither should your phone coverage. In a world where instant communication is expected, having a 24/7 virtual receptionist may help ensure callers are greeted professionally at all hours.
Missed calls are more than inconvenient Studies suggest that many people won’t leave a voicemail if their call isn’t answered. They may simply call the next business on their list. This can lead to lost revenue, poor customer experiences and a weakened reputation.
That’s why an after hours phone answering service isn’t a luxury. It’s a necessity.
Having inbound calls forward to a virtual receptionist 24/7 means consistent, round-the-clock service. Whether it’s after-hours, weekends, or holidays, calls can be answered at any time.
Right now, you can get a $30 signup bonus on any new virtual reception service in addition to a 7-day free trial.
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