Sí! We have bilingual receptionists who speak both English and Spanish, plus a team of Spanish-speaking receptionists who can handle calls to dedicated Spanish-speak phone lines, so we can absolutely answer inbound calls for your business if you have customers who are native Spanish speakers. Our bilingual service is included with every account at no extra cost.
Phoenix, Arizona. However, our virtual receptionists answer calls for businesses right across the US and also in Canada.
A large percentage of our clients are based in and around the following US cities:
However, we provide answering services from Los Angeles to NYC, and from Miami to Seattle, Anchorage and beyond (including Toronto, Montreal and Vancouver).
AnsweringService.com currently provides answering services within the United States and Canada.
Typically the email address used to login to your online client portal will be the same as your AnsweringService.com billing email. Check which email you receive your monthly invoices on and try entering that. If you’re still unable to login, contact our customer support team at support@answeringservice.com for assistance.
Our monthly billing cycle is fully automated, with invoices emailed to you and also available within your online client portal. Payment by credit or debit card is required (we accept Visa, MasterCard, American Express and Discover).
Absolutely! A call overflow service can easily be provided and controlled via your call forwarding settings. By setting your advertised business number to divert to your AnsweringService.com receptionist number only when the phone rings for a specified duration or if your line is engaged, you can continue to answer most calls yourself but have our receptionist team answer your calls when you can’t.
This is perfect for avoiding missed calls in scenarios such as when you’re in a meeting, you have multiple concurrent inbound calls or your in-house receptionist takes a break, is off sick or is on vacation.
Zilch. At least in terms of monetary cost! You aren’t required to provide credit card details and there’s no strings attached. There is of course a cost in terms of time, but it’s very minimal as our answering service free trial includes instant activation and involves a very simple set-up via our online client portal. It’s very possible to have our receptionists start answering your business calls within a matter of minutes!
The trial is also obligation-free. You can cancel at any time if you decide you’d prefer not to continue using our services.
Our Answer service (which our 7-day free trial is based around) enables our professional receptionists to answer your phone using your preferred greeting and handle the call just like your own in-house receptionist would, but for a fraction of the cost! This includes:
Certainly. In addition to the number you choose when activating your answering service, you can add on as many additional business numbers as you wish – whether local numbers or toll-free numbers. Most of the time phone numbers can be set up for you instantly, pending availability.
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